| Pioneer
Linux pricing for Basic Support - includes Pioneer Basic,
MigrationSERVER and Stagecoach (10
incidents per year) |
8:30
to 5:00
Telephone: $650.00
email/Web: $575.00 |
24x7
Telephone: $1,599.00
email/Web: $1,199.00 |
|
8:30
to 5:00
Telephone: $250.00
email/Web: $175.00 |
24x7
Telephone: $600.00
email/Web: $450.00 |
|
Technalign
will support all of the above distributions at a low-cost
that are listed. Since Technalign is a commercial company,
we believe we need to support the other Linux projects out
there. Technalign will provide 5% back to the project. This
does not include FreeSpire or Ubuntu and those projects will
be dropped into a fund. Any issues found will be documented
and shared with the other communities, including any patches
that are created at Technalign.
How
the fund works
Some distributions
have a company behind it such as Linspire or Canonical. Those
companies will also be provided with any issues and patches
if possible for the distribution, but the 5% will be placed
into a pool and when that pool reaches $1,000.00 the community
will have the ability to vote on what individual developer
or project should be awarded the funds in one $500.00 and
two $250.00 awards.
A report
will be published once a quarter of the support by application
for people to see which distribution is getting the funds.
The open fund will also be provided via a link on this page.
The
Support System
Technalign
support representatives will be using the HIATLANTIS support
incident system. Any community project will have the ability
to access the system if they wish to view the incidents.
|